A study shows that incomplete, improper or imperfect requirements collection during business and requirement study leads to 70% defects in the final product. The shortfalls in the software product delivered to customer affect its business process not only initially but for long. As long as, till the shortfalls are identified and fixed.
http://itknowledgeexchange.techtarget.com/quality-assurance/project-management-and-project-defects/
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